I can’t login to Weblearn
Weblearn web address: bblearn.londonmet.ac.uk
IT accounts are managed by the central IT management system. If you can’t log into Weblearn and other London Met online systems, you need to get your password reset.
Try using FastPass with the password that you were sent when you joined the or the last password that you have used for your London Met IT account
If you are a new student and you don’t know your username or password please contact welcome@londonmet.ac.uk
‘Stale Request’ message when trying to login to Weblearn
The stale request message is timeout message from the london met login page. It happens when the browser thinks you have been on the login page too long and it times out. It can happen if the last time the browser was used it was closed down on a Weblearn page and it partially remembers some of the details.
The quickest way to resolve the issue is to open another browser and login through there. Opening a new browser tab and typing in bblearn.londonmet.ac.uk can also resolve the issue.
How to find your modules
You can access the modules you are registered on for your course from the Modules page on Weblearn
If you can’t find a module remove the ‘Current Modules’ filter and the use the search box to search by module code or name.
Missing or Closed modules
You will be able to access your modules 1 week before the start of teaching for the module period they are timetabled for. Until the modules are made available for student access they will show as ‘Locked’ and you will not be able to open them.
Module availability 2025/26:
| Module Period | Available Date |
| Autumn and Year long modules | Mon 22 September 2025 |
| Spring and Jan start modules | Mon 26 January 2026 |
| Summer modules | Mon 13 April 2026 |
If your modules are not visible on Weblearn you will need to:
- Check your module registrations on e:Vision.
If your modules are not listed in e:Vision or are incorrect contact the Student Zone - Check you are registered for the correct academic period (see dates above)
Once you are registered on the correct modules they will appear on Weblearn within two working days.
Can’t find content in module(s)
If there is no content in your module or you are unable to find what you are looking for, please contact your lecturer who will be able to advise..
Your module learning materials will typically be organised into weekly learning modules and will include any files or activities you will be covering in that teaching week.
View the overview video: Get started with Weblearn
‘You don’t have access’ message when trying to open Panopto Recordings
Windows Device
If you open the Panopto Recordings link in your modules and you see a message saying “We were unable to sign you in because your browser is not accepting cookies.” you will need to allow third-party cookies.
View the animation: Allow third-party cookies
In the web browsers address bar, click on the eye icon
Click on the ‘Third-party cookies’ toggle to allow allow third-party cookies.
Mac device
When you try to access some content types through Weblearn using an Apple device, you need to make sure that ‘Cross-Site Tracking’ has not been blocked by your web browser.
If cross-site tracking is switched off for the browser you are using the screen will appear blank.
Safari Turn OFF Prevent Cross-Site Tracking:
- Open the Safari app on your computer
- Select Safari > Settings
- Select Privacy
- Under website tracking, untick ‘Prevent Cross-Site Tracking’
