Finding Help

Report IT issues, ask questions and get help with Weblearn and your IT services.

Note: If you have a problem with your content on Weblearn or you are unable to find something in your modules you should contact your lecturer in the first instance.

Online help:

IT help and support is available online via the University Support Portal

  • Log an IT support request to get help with your IT issue or query
  • Use the Chat facility: go to the portal then select the ‘Chat with ITS’ button

Get help in person (term-time only):

The IT Support team is a peer-to-peer support service offering IT help and support with general queries and IT issues. The IT Support team will also help you log an IT support request for more complex issues.

View the opening times and locations on theĀ IT Help pages.

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